Frequently Asked Questions

What is Mobissimo

Mobissimo is a travel search engine, not a travel agency. We search dozens of travel suppliers simultaneously so that you can research your options quickly and conveniently. Our meta-search technology searches the Web sites that you would normally check by hand, plus many more you might not think of (in the United States and around the world). Our aim is to return the most comprehensive travel search results in less than a minute.


How many travel sites do you cover?

We search across the largest supplier base of any travel search engine on the Web. Our coverage includes travel agents, consolidators, airlines, and international suppliers. We're always eager to add to our supplier network, so if your favorite site does not appear in the following list, please let us know.

Vuelos:
1800CheapSeats, Aer Arann, Air Berlin, Air Deccan, Air Europa, Air India, Air New Zealand USA, Air Sahara, Air-India Express, AirAsia, Airfare, AirGorilla, Airtran, Alaska, Alitalia USA, Alitalia.fr, AllCheapFares, Aloha, American Airlines, ANA, Anyway, Asia.com, ATA, Avior, Avolar, Avro, Bahamasair, bmi, bmi baby, British Airways, Brol.com, Centralwings, Chalk's Ocean Airways, Cheaptickets, Click Mexicana, Condor, Continental, Corsair.fr, dba, EasyJet, EasyJet.fr, EBookers, ebookers.de, ebookers.fr, Emirates, Excel, Farepath.com, First Choice, Flight Network, Flybaboo, Flybe, Flyglobespan, flythomascook.com, Freedom Air, Frontier, Germanwings, Germanwings.fr, Gexx, GoAir, GOL, GoVoyages, Hapagfly, Hawaiian, HLX, IndiGo, InterJet, Jet Airways, Jet2, JetBlue, Kingfisher, lastminute.com, lastminute.com france, Lufthansa, WeFlyHome, MakeMyTrip, Marmara, Midwest, Monarch, MyAir, NouvellesFrontieres, Onetravel, Opodo, Opodo.de, Opodo.fr, Orbitz, Paramount, Ryanair, Ryanair France, Singapore Airlines, SkyEurope, SmartFares, SpiceJet, Spirit, Sterling, Taca, TerminalA, Thai, Thomsonfly, Tiger Airways, Transavia, TravelLink, US Airways, USA3000, Varig USA, Viajar, Virgin Atlantic, Virgin Blue, Virgin Express, Vivacances.fr, Volare, Volaris, Voyages-SNCF, Vueling, Wegolo, WestJet, Wizz Air, Yatra.

Hoteles:
Active Hotels, Asia Rooms, Bookings.net, Candlewood Suites, ChinaHotelz.com, Conference Centers by Marriott, Country Inns, Courtyard by Marriott, Crowne Plaza, Fairfield Inn by Marriott, GTAHotels.com, Holiday Inn, Holiday Inn Express, Holiday Inn Select, Hotel Indigo, HotelClub, Hotelopia, HotelPronto, Hyatt, InterContinental, La Quinta, LastMinuteTravel, LasVegas.com, Lodging.com, Marriott, Marriott Vacation Club, Mirage, OctopusTravel.com, Onetravel, OnlineHotels.com, Orbitz, Park Inn, Park Plaza, QuickRooms.com, Radisson, RatesToGo, Renaissance Hotels, ReserveTravel, Residence Inn by Marriott, Skoosh, SpringHill Suites by Marriott, Staybridge Suites, The Venetian, TownePlace Suites by Marriott, TravelWorm, venere.com, Yatra.

Coches:
Advantage, Auto Europe, CheapTickets, Dollar, ebookers.fr, Enterprise, Onetravel, Opodo, Payless, Thrifty.

If you have any booking questions, please contact your travel provider directly.


What are those white ovals?

The oval denotes the country of a site located outside the United States. In real life, these things are called origin decals; in Europe, you place them on the back of your automobile to display your origin. On Mobissimo, you can click the decal to show information about the provider.


So, some of your site are international. Will I be able to book a ticket on those?

All the sites that we search have been pre-screened, but because some are in a foreign language, you may not be able to complete a transaction in English. To facilitate your search, we have added filters that allow you to search U.S. based providers.


What is your privacy policy?

All user information is kept completely confidential. We do not share, distribute, or sell any information about our users. You value your privacy, and so do we. For our complete privacy policy, please click here.


How do you convert foreign currencies?

Because we search sites outside the United States, we convert foreign currencies into U.S. dollars for comparison purposes. To do this, we use the most accurate foreign exchange data available at the time of your search. However, the final price of the ticket ultimately depends on the individual policies of your credit card and the site where you purchase your ticket. Please consult the site and your credit card company if you have questions about your final price.


How do I change or cancel a ticket?

Because we are exclusively a search engine, transactions do not take place on our Web site. All transactions are processed by the supplier site that Mobissimo finds for you. To cancel or change your ticket, you must consult the site where you made the purchase. The confirmation message that the provider sent you upon booking probably has what you need to know.


Are taxes and booking fees included in the price that you show?

Our goal is to display the same price that our suppliers show you when doing the search directly on their site, including taxes and service fees. If you find any prices that do not match those on a site, please let us know.


How much does Mobissimo cost?

Mobissimo is absolutely free.


What is the phone number for my provider?

We've compiled the following list of numbers for you:

1800CheapSeats 1-800-CHEAPSEATS
Active Hotels +44 (0)208 6128000
Advantage 800-777-5500
Aer Arann (+353) 1-814-1058
AirAsia +62 21 8089 9099
Air Berlin (0049) 180-173-7800
Air Deccan 080 41148190
Air Europa 888-238-7672
Airfare 1-800-AIR-FARE(247-3273)
AirGorilla 619-435-2147
Air India 91 22 2279 6666
Air-India Express 1412** 22796330
Air New Zealand USA 800-262-1234
Air Sahara 1 800 22 3020/3030 2020
Airtran 800-247-8726
Alaska 800-426-0333
Alitalia.fr 00 33 (0) 820 315 315
Alitalia USA 800-223-5730
AllCheapFares 1( 240) 686-3585
Aloha 800-367-5250
American Airlines 800-433-7300
ANA 800-235-9262
Anyway 0892 302 301
Asia Rooms +66-38-364-700
ATA 800-435-9282
Auto Europe 1-888-223-5555
Avior +58 (0212) 955.3811
Avolar 1 (888) 3-AVOLAR (286527)
Avro 0871 622 4476
Bahamasair 809-377-8452
bmi +44 (0)1332 64 8181
bmi baby (0870) 264-2230
Bookings.net +31(0)20 712 5600
British Airways 800-247-9297
Brol.com 1-888-527-2745
Candlewood Suites 1 888 CANDLEWOOD (888 226 3539)
Centralwings 0801 080 112
Chalk's Ocean Airways 1-877-924-2557
CheapTickets 808-945-7439
ChinaHotelz.com (718) 886-7990
Click Mexicana 1-800- 11 CLICK (25424)
Condor 1-800-364-1667
Conference Centers by Marriott 1-888-236-2427
Continental 800-525-0280
Corsair.fr 0 820 042 042
Country Inns 1 888 201 1746
Courtyard by Marriott 1-888-236-2427
Crowne Plaza 1 800 980 6429
dba +49 1805 227837
Dollar 1-800-800-3665
EasyJet 0871 244 2366
EasyJet.fr 0871 244 2366
EBookers 0871 223 5000
ebookers.de 0049 (0) 228-267020
ebookers.fr (+33) 1 76 61 46 33
Emirates 800-777-3999
Enterprise 1-800-261-7331
Excel 0870 999 0 069
Fairfield Inn by Marriott 1-888-236-2427
Farepath.com 1 503-439-1811
First Choice 0870 850 3999
Flight Network (905) 820-4321 / (1-800) 671-5032
Flybaboo +41 (0)22 717 85 30
Flybe 00 44 1392 268529
Flyglobespan 08705 561 522
flythomascook.com 08707 520 918
Freedom Air 00 116493662930
Frontier 800-432-1359
Germanwings + (44) 0 870 252 12 50
Gexx +49 1805-737 100
GoAir 09223 222 111
GOL 0300 789 2121
GoVoyages 0 899 651 851
GTAHotels.com 1-877-285-5835
Hapagfly 0049 1805 75 75 10
Hawaiian 800-367-5320
HLX 0870 606 0 519
Holiday Inn 1 800 315 2621
Holiday Inn Express 1 800 315 2621
Holiday Inn Select 1 800 315 2621
HotelClub 1 866 295 7878
Hotel Indigo 1 866 2 INDIGO (866 246 3446)
Hotelopia 1 866 321 1730
HotelPronto +44 (0) 870 405 9455
Hyatt 1-800-228-9548
IndiGo 0 99 10 38 38 38
InterContinental 1 800 IC HOTELS (800 424 6835)
InterJet 01800 01 12345
Jet2 0044 207 1700737
Jet Airways 1800 225522
JetBlue 800-538-2583
Kingfisher +91 124 284 4700
La Quinta 1-800-642-4271
lastminute.com 1-888-254-0637
lastminute.com france 0899 78 5000
LastMinuteTravel 1 800 442 0568
LasVegas.com (866) 270-2598
Lodging.com 1-888-656-4546
Lufthansa 800-645-3880
MakeMyTrip 1-877-845-3596
Marmara 0892 160 180
Marriott 1-888-236-2427
Marriott Vacation Club 800-845-4226
Midwest 800-452-2022
Mirage 800-374-9000
Monarch (4401)582-400-000
MyAir 0044 2073651597
NouvellesFrontieres 0 825 000 747
OctopusTravel.com 1-866-462-9678
Onetravel 1-800-291-2124
OnlineHotels.com 239-931-4700
Opodo 0871 277 0090
Opodo.de 01805-67 63 61
Opodo.fr 0892-23 06 82
Orbitz 1-888-656-4546
Paramount 1-800-180-1234
Park Inn 1 888 201 1801
Park Plaza 1-888-201-1803
Payless 1-800-PAYLESS
QuickRooms.com 0871 226 7026
Radisson 1-888-201-1718
RatesToGo +1 212 843 9781
Renaissance Hotels 1-888-236-2427
ReserveTravel 1-800-892-2108
Residence Inn by Marriott 1-888-236-2427
Ryanair 44 0871 246 0000
Singapore Airlines 800-742-3333
Skoosh 1-877-4-SKOOSH
SkyEurope (+421) 2-4850-1111
SpiceJet 1800 180 3333
Spirit 800-772-7117
SpringHill Suites by Marriott 1-888-236-2427
Staybridge Suites 1 800 960 7023
Sterling +45 70 10 84 84
Taca 800-535-8780
TerminalA 902 844 566
Thai 800-426-5204
The Venetian 877.883.6423
Thomsonfly +44 (0)161 489 6006
Thrifty 1-877-283-0898
Tiger Airways +65 6580 7630
TownePlace Suites by Marriott 1-888-236-2427
Transavia (020) 406-0406
TravelLink 0770-456 470
TravelWorm 1-888-700-8342
USA3000 1-877-USA3000 (872-3000)
US Airways 800-428-4322
Varig USA 800-468-2744
venere.com 636192555
Viajar 902 026 516
Virgin Atlantic 800-862-8621
Virgin Blue +61 7 3295 2296
Virgin Express 800-862-8621
Vivacances.fr 0892 239 239
Volare +39 070 4603397
Volaris 01800 7VOLARIS
Vueling (+34) 902 333 933
WeFlyHome 800-645-3880
WestJet 888-937-8538
Wizz Air +48 22 351 9499
Yatra 1800 1800 800